Our terms of Service

How To Start Order

1.

Terms of Service

①

You should have import qualifications to ensure that you can clear customs smoothly after the goods arrive at your country’s POD (Port of Discharge).

②

You need to ensure that your account funds are safe and will not be judged as illegal funds by the bank.

③

The goods you are going to purchase cannot contain brands unless you have the authorization document of the brand

④

You MUST prepay ALL costs to our company bank account. If you have concerns about this payment term, we strongly suggest you take a few minutes to review our website, YouTube channel, Facebook page, Instagram, Twitter, and TikTok to know more about us. 

⑤

If you can meet the above equirements, please check our order process below. Of course, visiting Yiwu is also one of the best ways to import wholesale from the Yiwu market.

2.

Order Process

①

You need to prepare the product list and details. Details like product photos will be very helpful for us to quote prices accurately and fastly.

②

You need to send product details (e.g. photos) to us (See examples screenshot below point 3). We will set up a team in a WhatsApp group to discuss and confirm everything about the order.

③

We will start sourcing and quoting the prices for your products.

④

We will issue 1st invoice for you to double-check before you make payment.

⑤

You need to wire transfer payments to us via a bank counter or online banking.

⑥

Orders will be processed after receiving your payments.

⑦

We will collect goods in our warehouse after suppliers finish production.

⑧

We will provide warehousing service for your goods before shipping.

⑨

We will inspect the goods and report for your approval in the below forms: video call, photo, and video. 

⑩

After you accept the Q&C results and approve the shipping charges, we will issue 2nd invoice (also includes commission) for you to transfer the inland cost and shipping cost to us. Next, we will arrange shipping.

⑪

We will process with China customs clearance for your shipments after we receive 2nd payment from your side.

⑫

We will send the necessary documents (B/L, invoice, packing list, other required documents, etc.) for you to clear customs when the goods arrive port of discharge in your country.

⑬

Your total cost to import from China.

Products Payment  (Our commission is charged based on this payment).

Inland Charge  (From Yiwu to the loading port of Ningbo. Details: booking fee, THC (Terminal Handling Charges), EDI, electronic packing list fee, packing list fee, documentation fee, China Customs fee, port entrance fee, trucking fee, barcode, telex release fee, port crane fee, etc.).

Shipping Charge  (From loading port in China to destination discharge seaport).

Commission  (You need to negotiate with us the specific commission rate based on the goods.).

Customs Clearance Fee & Import Duty  (The charge you need to bear in your country to release cargo from your government custom department).

3.

After-Sales Service

If you receive unqualified products:

①

Send us photos and videos of unqualified products as proof.

②

We will verify with suppliers, warehouse, and shipping forwarders, etc.

③

We will refund the payment for unqualified products or replace them with new products for your next shipment.

Please double check if you can meet all our requirements and follow the above process. If yes, please contact us via the form below, WhatsApp or Email

Petla Tech (Yiwu)
Cross-border worry-free, one-stop service for purchasing agency and product customization
Contact

Contact our team today to get a quote on the products you want

Please fill in the following information carefully
Contact Form
Email Custom